Eye Mask Safety Instructions

A warm eye mask can bring soothing comfort and a moment of calm when it’s used correctly. However, as with any product involving heat, it can pose a risk of fire and/or injury if it isn’t used correctly according to instructions. Keep these instructions with your mask and read them before every use.

Heated eye masks are not recommended for people who may have reduced awareness of temperature or feeling in their skin, for example, diabetics, people with nerve damage, or anyone with an impairment that prevents them recognising they may be burnt.

USE ONLY FOR THE INTENDED PURPOSE

The intended purpose of the Camden Co Eye Mask is to provide gentle, comforting warmth over the eyes to help you unwind, ease tension and soothe tired eyes. Warm the mask and rest it over your closed eyes while you sit or lie back. It can also be used cooled to refresh tired, puffy eyes.

  • Always test the temperature of the mask before you place on your eyelids, to avoid burns. The skin around the eyes is among the most delicate on the body.
  • Use the mask sitting or lying back on a sofa or chair, not tucked into bed. Never use it under bedding, pillows or blankets, and don’t fall asleep wearing it while it’s warm, a heat pack can potentially ignite when heat is trapped.
  • Don’t keep the mask over your eyes, or on any one part of the body, for more than 5 minutes at a time, as continuous heat may burn. Let it cool before using it again.
  • Use with caution, a heated mask can burn skin when used incorrectly, particularly the more delicate skin of children and older people. Supervise children at all times, and keep the mask away from small children, if the filling is released, it may pose a choking or inhalation hazard.

FOLLOW HEATING INSTRUCTIONS CAREFULLY

Microwave only. Never heat the mask in a gas or electric oven, on a stovetop, or over any other heat source.

  • The mask has no removable cover, so it is heated as it is. Check it is clean, dry and undamaged, with no burnt smell or discolouration. Make sure the microwave and turntable are clean and dry, then lay the mask flat in the centre of the turntable with the wheat spread evenly so it rotates freely.
  • Don’t leave the microwave unattended while heating, in case of fire.
  • Heat only for the time recommended for your microwave’s power: 700 W for 25 seconds, 850–1000 W for 20 seconds, or 1200 W for 15 seconds. Test the warmth after 10 seconds, and if you don’t know your microwave’s wattage, don’t heat for longer than the time given for a 1000 W microwave.
  • The mask is small and heats very quickly. If it isn’t warm enough after 10 seconds, continue in bursts of no more than 5 seconds at a time, shaking the mask between bursts to redistribute the wheat. Never exceed the maximum heating time, and never overheat the mask.
  • Don’t reheat a mask that has been heated recently, always let it cool completely on a non-combustible surface before reheating.
  • Don’t add oils or fragrances to the mask. They can increase the risk of fire, and essential oils can irritate the eyes.
  • Remove the mask carefully after heating,  it may be very hot, so don’t pick it up with bare hands. Shake it gently to spread the warmth evenly, then test it against the inside of your wrist or forearm to check it’s comfortable before placing it over your eyes. If in doubt, let it cool a little longer.

STORAGE AND REPLACEMENT

  • Only store the mask once it has cooled completely. Leave it to cool in a safe place where a fire could not spread, such as a kitchen bench or the sink.
  • Store the mask flat, together with these instructions, in a cool, dry place. Don’t store it in excessively hot places, such as a car in direct sun.
  • Spot clean with a damp cloth only, don’t wash or immerse the mask in water. Heat it briefly once a month to keep it in good condition, and replace it every 12 months.
  • Discard the mask if there is any evidence of overheating, such as discolouration or charring.
  • If you smell burning, your mask should be thrown away. Carefully remove it from the heat source and place it on a non-combustible surface, such as a sink or kitchen bench. Let it cool completely, then throw it away. A burning smell, smoke or charring means the wheat has irreversibly deteriorated.

TO USE COOLED

  • To use the mask cold, place it in a sealed plastic bag and refrigerate it for at least 45 minutes before applying. We don’t recommend freezing it — frozen wheat is too cold for the delicate skin around the eyes. Rest it over closed eyes for up to 10 minutes at a time, with a thin cloth between the mask and your skin.

Filling: locally grown NZ wheat seed, approx. 130 g. Unscented. Made in New Zealand.